You may be owed money. Here’s how to check

Holidays and gift giving can leave you a little short of cash so it might be cheering to learn that billions of dollars is being held by various government agencies just waiting to be claimed by the rightful owners.

The biggest pot is lost superannuation. The Australian Taxation Office (ATO) is holding more than $17.8 billion worth of super for fund members who have become uncontactable.i

Next, there is more than $2.3 billion in money from bank accounts and life insurance policies that has not been claimed for more than seven years. These funds are administered by the Australian Securities & Investments Commission (ASIC).ii

Meanwhile, there is more than $241 million in unclaimed Medicare benefits held by Services Australia. In this case, the patients haven’t provided current bank details to Medicare.iii

Finally, all state and territory governments are holding unclaimed money from many different sources including deceased estates, share dividends, salaries and wages, cheques, trust money, overpayments and proceeds of sales.

It is important to know that searching the various government databases is free. It may take some time and involve a search for old paperwork to prove you once held an account, but anyone can achieve it. Beware of businesses that search the databases and then get in touch to offer their services for a fee.

Are you missing super?

It can be easy to lose track of super if you have changed jobs several times and your employers have paid your compulsory super into different funds.

You can end up with a number of super accounts with small amounts in each. The ATO says almost four million people have more than one account.iv

The ATO has come up with a “super health check” to help you search for any lost accounts and to update your contact details. You can access this tool here.

The health check also allows you to make sure your employer contributions are being made as expected. The ATO has ramped up its audits and reviews of employers to check that compulsory super is being paid to employees.

It says that, while more than 92 per cent of super entitlements are paid without ATO intervention, in the past year alone it has tracked down $932 million of super owed but unpaid to 797,000 employees.v

Employers need to pay super in full, on time, and to the right fund, each quarter by the 28th day of October, January, April and July, the ATO says.

How to find money in old accounts

Tracking down long forgotten bank accounts, shares, investments and life insurance policies is possible with ASIC’s simple unclaimed money tool.

Enter your name in the search and keep trying with variations including initials and last name, first and last name and all names.

If you find a record that appears familiar you can lodge a claim using proof that connects you to the account mentioned. ASIC says you can expect a response within 60 days.

Don’t forget to check state and territory governments’ websites for unclaimed money from a host of other sources. Sometimes funds can be found in unexpected places. For example, missing share dividends may be lodged with an agency in the state in which the company is based. You can see a list of the agencies’ websites here.

Finding your Medicare benefits

If you are not receiving the Medicare benefits you’re entitled to, it is likely that your bank account details are either not lodged with Medicare or they are incorrect.

You’ll need to set up a myGov account then link your Medicare account. From there you can check that your details are correct.

It may take a bit of time to find your information and track down proof of old accounts, but it could pay off with an unexpected windfall.

i Total lost (fund-held) and ATO-held super | Australian Taxation Office

ii Unclaimed money | ASIC

iii Check now: Aussies owed $241 million in unpaid Medicare benefits. | Department of Social Services Ministers

iv Trend towards single accounts | Australian Taxation Office

v Super action sees over $900 million super returned | Australian Taxation Office

Praise Baroña

Client Services Officer

Praise Barona is a Customer Service Officer at Investlink Group and a Bachelor of Science in Accountancy graduate. She brings a well-rounded background in financial planning support and accounting, with experience as a Financial Planning Assistant and as an intern in a CPA firm.

Through these roles, she has developed strong attention to detail, organisation, and a thoughtful approach to supporting both clients and advisers.

Praise is passionate about delivering a positive and reliable client experience, and is committed to continuing her growth in the financial planning industry.

Lindsay Austria

Marketing Officer

Lindsay Austria is a Marketing Officer at Investlink Group and is currently completing a Bachelor of Commerce (International Business and Marketing) at the University of Sydney.

She brings experience in digital marketing, content creation, and community engagement.

With a passion for storytelling and cross-cultural connection, Lindsay focuses on creating meaningful content that resonates with diverse audiences and builds genuine engagement.

Mary Yousif

Administrative Officer

Mary is a Financial Planning Administrative Officer at Investlink Group, holding a Bachelor of Business with a major in Finance and Management.

She brings a strong client-focused approach, supported by her experience as a Senior Receptionist and Assistant Manager, where she developed skills in communication, problem-solving, and team coordination. Mary is committed to building her expertise in the financial planning sector and contributing to a seamless and supportive client experience.

Sara Jahanbin

Advice Associate and Professional Year Candidate

Sara is an Advice Associate at Investlink Group, with over seven years of experience in the tax and financial planning industry. With a strong background in tax strategy, she brings valuable insight into structuring financial advice that aligns with each client’s broader financial goals.
 
Sara is currently completing her Graduate Diploma of Financial Planning with Kaplan Professional and is working towards becoming a licensed financial adviser. She is dedicated to providing holistic, client-centered support and manages the advice process end to end, ensuring clients receive clear, strategic, and tailored outcomes.

Priyanka Kumar

Financial Adviser

Priyanka is a financial adviser with experience across various areas of advice including superannuation and retirement planning, wealth creation and personal insurance. Her education includes a Bachelor of Applied Finance from Macquarie University and a Graduate Diploma of Financial Planning from Kaplan.

Priyanka enjoys strategising and working towards creating valuable solutions for our clients. She loves meeting our clients, both existing and new, and getting to know them on a personal level and hearing the unique stories they have to share.

Ashish Thadani

Director & Financial Adviser

Financial Adviser / Director of Investlink Group & Excalibur Wealth Group

Ashish has over 20 years of experience as a financial adviser and is passionate about educating his clients on their finances and the financial strategies that he recommends to them.

With a “client comes first” philosophy for the business, Ashish operates with patience, transparency and with the best interests of his clients always in mind.

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